Let's make something
good together.
Tell us about your project and we'll get straight back to you — Australian-owned, delivered nationwide.
Tell us about your project
Get in touch with our team about how we can elevate your brand through branded merchandise.
Before you enquire
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The turnaround time is the production time. This timeline is calculated from the date of artwork approval and payment, not from the date you enquire or receive your quote and does not include the freight or postage time. As it may take a number of days to organise samples and mock ups, the clearer your vision for your merchandise is, the quicker we can get the process started!
Please note, as much as we endeavour to get your products to you ASAP, unfortunately we can’t control the way couriers operate. Therefore, any delays in shipments on the courier’s behalf we cannot take responsibility for.
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Yes, we do.
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Yes, we accept all major Credit Cards (surcharges may apply).
We also accept direct transfers. Details will appear on your invoice once your order is confirmed.
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Let’s talk numbers. Depending on the volume of orders, we can set up an account for you or your business to make re-ordering a breeze!
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We aim to understand your project with our marketing caps on! We don’t just organise the creation of the merchandise, we elevate your brand to new levels by sourcing the best quality items and ensuring they align with your brand values. It’s important for you to be able to trust us with your most valuable asset, your brand!
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We’ve all been in a situation where we have had to channel our inner student and realise far too late that we need to finish a project within a ridiculously short turnaround time. Luckily, we have options for this! We’ve made it easy to find the items that can be done fastest.Browse our express range of products on the website. Once you’ve made your selection, you can view the pricing table and turnaround times to work out if it will meet your requirements.Next, add the product/s to your enquiry cart and submit your enquiryThe more information you provide to our team during the enquiry process, the quicker we can process the order. Ensure all your artwork you upload is in one of the formats we described above, and have any other relevant information ready to go.If you’re still overwhelmed and get stuck, chat to one of our friendly staff online and they can guide you through the steps!
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We’re a friendly and talkative group of individuals here at Good Things, and we love to meet new people. In some cases, we will be able to come and talk through what your requirements are. Send an email to [email protected] and we will see what we can organise for you!
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We provide a digital mock up for approval with every order, and we can provide custom samples of your merchandise, at a cost. This will be quoted up depending on the nature of the job.
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Absolutely. All we need is your general idea, any specifications such as materials or colours that must be included, and we can come up with a strategy for your needs! Our team have a lot of experience with putting together proposals for clients that include a range of promotional merchandise that will work with your vision.
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We all love a shortcut! However, sometimes, we need to be super thorough with the requirements of a job, as it’s important to ensure we deliver exactly what you want. In the case where you are wanting the exact same as your previous order, it’s as simple as reviewing the Docusign and sending through the approval. It may be that a new team member has joined Good Things and is not familiar with the nature of the job. It’s always best to review to order to make sure that everyone is on the same page!
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Because we always aim to be back in a flash with our customer service, we use the same philosophy with getting your merchandise into production. in most cases, we won’t be able to make any changes once the final production approval has been given, because we send it to our super speedy suppliers to get the job going. Contact our team as soon as possible to see what we can do in the case that your circumstances have changed.
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Assuming you’re not living or working in a remote area of Siberia, we can ship to most international locations, please contact us for a quote on your specific destination.
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Occasionally, images are sourced from Freepik